Sales Associate - Fashion Retail

Sales Associate - Fashion Retail Join Apparel Group's vibrant retail team in Dubai as a Sales Associate, where you will represent global lifestyle brands while delivering exceptional customer service. If you are passionate about fashion, possess strong communication skills, and thrive in a dynamic sales-driven environment, this opportunity is perfect for you. Job Location: Dubai, United Arab Emirates Industry: Fashion & Lifestyle Retail Function: Sales and Customer Service Salary: 4,500-6,000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: United Arab Emirates Job Type: Full-time Job Overview As a Sales Associate, you will play a key role in driving revenue by providing outstanding in-store customer experiences. This role involves assisting customers with product selection, promoting loyalty programs, and maintaining visual and inventory standards to ensure smooth store operations. Key Responsibilities Customer Service * Greet and engage customers, offering personalized product recommendations * Demonstrate strong knowledge of products and brands to assist in selection and cross-selling * Promote the Club Apparel loyalty program to enhance customer retention * Deliver the highest level of service following the GUEST model (Greet, Understand, Explain, Sell, Thank) Product Knowledge & Merchandising * Keep abreast of all brand offerings, materials, and care instructions to guide customers * Ensure displays are organized and aligned with visual merchandising guidelines * Maintain cleanliness and proper stock arrangement on the sales floor * Support in restocking and re-merchandising to ensure consistent availability Point of Sale & Process Handling * Operate the POS system efficiently for billing and customer transactions * Handle refunds, vouchers, discounts, and customer payments accurately * Perform daily cash till checks and reconcile as per standard procedures * Maintain awareness of security procedures and minimize stock loss Professional Conduct * Maintain a well-groomed, professional appearance at all times * Be flexible to work extended hours during peak seasons or sale events * Uphold brand image and represent the company's values consistently What We're Looking For * Bachelor's degree or diploma preferred * Prior retail or customer-facing experience is a strong advantage * Excellent communication, interpersonal, and sales skills * Positive attitude, professional grooming, and team spirit * Ability to thrive in a fast-paced, high-traffic retail environment What We Offer * Market-aligned tax-free salary * Long-term career growth in a leading fashion and lifestyle retail conglomerate * Employee benefits including discounts, incentives, and training opportunities About the company Apparel Group is a multi-award-winning global fashion and lifestyle retail conglomerate based in Dubai, UAE, with operations across the GCC. Today, Apparel Group caters to millions of eager shoppers through its 2,300 retail stores and 85 brands on all platforms while employing over 27,000 multicultural staff. Apparel Group is set to cross new barriers and create fresh benchmarks in the retail industry to become the topmost global retailer. The company has achieved mercurial growth in the last 26 years by introducing world-class labels from around the globe, including Nine West, Tommy Hilfiger, ALDO, Charles & Keith, Jamie's Italian and Tim Hortons, to name a few.