Cluster Finance Executive
Full-time
Mid
Description
Abu Dhabi National Hotels (ADNH) was founded in 1976 as a hotel owner and asset manager and has evolved into a hospitality group that encompasses hotels, restaurants, destination management services, catering and transportation.
CORE RESPONSIBILITIES
Administration:
• Auditing System & Revenue Monitoring: Ensure the implementation of an effective auditing system for all hotel revenues and receipts, in line with Relevant Brand objectives.
• Provide detailed analysis and reports for the Accounting and Cost Control teams as required.
• Produce Daily Revenue Flash, including necessary revenue and statistical figures, for Department Heads to manage their respective profit centers.
• Responsible for the verification and validation of all income-related documents, ensuring accuracy and completeness.
• Establish and maintain a system to monitor data inputs from operational departments.
• Revenue Audit Responsibilities: Audit charges to city ledger accounts and credit card companies before forwarding them to Accounts Receivable.
• Perform daily audits of Rooms, Food & Beverage revenue summaries, telephone revenue, and other revenue-generating departments like Laundry, Fitness Center, and Business Center.
• Ensure Banquet revenue is accurately recorded by cross-checking with function orders.
• Review and verify paid-out and allowance vouchers for accuracy and proper approvals.
• Conduct room rate audits, ensuring accuracy in "regular" and "contractual" rates, and verify room occupancy reports against Housekeeping’s report.
• Review guest ledger balances and investigate any discrepancies.
• Perform audits on guest charges, including complimentary or house use rooms, as well as special room rates.
• Internal Control and Documentation: Check the accuracy of outlet prices in the system and verify the correct setup of Meal Packages in Opera, making adjustments as necessary.
• Audit Food & Beverage checks for voids, cancellations, and any necessary explanations or approvals.
• Verify the General Cashier’s Report, ensuring all cash movements are recorded accurately.
• Monitor the sequential use of pre-numbered forms, such as receipts, F&B checks, and Business Center vouchers, and investigate any discrepancies.
• Review the Night Audit program and monitor its organized execution by the Front Office personnel.
• Maintain organized records of all pertinent income audit documents and reports.
• Surprise Audits and Cash Counts: Carry out surprise audits on Rooms, Fitness Center, and Laundry areas.
• Assist the Assistant Director of Finance in conducting surprise cash counts of Cashier’s floats, other house funds, and foreign currencies (50% of all house funds).
• Monthly Closing: Prepare monthly closing journal entries and schedules related to Rooms and Food & Beverage transactions.
• Verify and reconcile all loyalty program points, submitting them on Relevant Brand intranet in a timely manner.
• Audit Procedures & Training: Supervise and train subordinates in income audit procedures, ensuring proper standards and processes are followed.
• Assist in the training and development of Front Office and Food & Beverage staff on auditing procedures.
• Carry out quarterly, bi-yearly, and yearly inventory audits of operating equipment.
• Training and Human Resources: Assist with the interview process for potential candidates and integrate new employees in collaboration with the HR department.
• Foster a workplace free of discrimination, harassment, and victimization.
• Handle complaints of harassment and discrimination promptly and confidentially.
• Promote a respectful and inclusive environment for all employees, irrespective of cultural backgrounds.
• Address any potential cross-cultural conflicts or misunderstandings with sensitivity and professionalism.
• Guest Service Responsibilities: Recognize VIP guests and apply the relevant policies.
• Ensure guest privacy and the confidentiality of all sensitive information are respected at all times.
• Miscellaneous: Ensure proper use and maintenance of all equipment and property management systems.
• Maintain a high standard of cleanliness and organization in your workspace and all related areas.
• Assist with any additional reasonable duties as required by the business, including redeployment to other departments or areas as needed.
GENERAL DUTIES:
• Health and Safety: Report and rectify any potential or real hazards in the workplace immediately.
• Be familiar with all departmental fire, emergency, and bomb procedures, ensuring they are implemented and rehearsed.
• Enforce hotel safety regulations to safeguard guests and staff, adhering to local laws and statutes.
• Promote safe working practices and use appropriate manual handling techniques to prevent accidents and injuries.
• Confidentiality: Ensure the confidentiality and secure storage of all intellectual property and databases (both electronic and hard copy).
• Adhere to Relevant Brand’s Internet and Email policies.
• Ensure that hotel, customer, and employee information or transactions remain confidential during and after employment with the company.
• Key Knowledge Areas: Hotel fire procedures.
• Hotel security procedures
• Health and safety policies.
• Hotel facilities and services
• Hotel operation and departmental procedures
• Relevant Brand’s service standards and brand philosophy
• Methods of accepted payment and payment systems in the company
• Short and long-term marketing promotions and offers
What we look for
The Income Auditor is vital in maintaining the financial integrity of the hotel and ensuring all revenue is accurately recorded and audited. The Income Auditor should possess an analytical mindset, high attention to detail, and a solid understanding of revenue management and accounting processes.
Required Competencies
• Attention to Detail: A high level of precision when handling revenue and audit tasks.
• Analytical Skills: Ability to perform complex financial analysis and report findings effectively.
• Communication Skills: Clear communication with department heads, the finance team, and external vendors.
• Problem-Solving: Ability to identify discrepancies or irregularities in financial data and take corrective action.
• Organizational Skills: Ability to manage multiple audit tasks and deadlines simultaneously.
• Leadership: Supervisory skills to guide and train subordinates in income auditing tasks and systems.
CORE RESPONSIBILITIES
Administration:
• Auditing System & Revenue Monitoring: Ensure the implementation of an effective auditing system for all hotel revenues and receipts, in line with Relevant Brand objectives.
• Provide detailed analysis and reports for the Accounting and Cost Control teams as required.
• Produce Daily Revenue Flash, including necessary revenue and statistical figures, for Department Heads to manage their respective profit centers.
• Responsible for the verification and validation of all income-related documents, ensuring accuracy and completeness.
• Establish and maintain a system to monitor data inputs from operational departments.
• Revenue Audit Responsibilities: Audit charges to city ledger accounts and credit card companies before forwarding them to Accounts Receivable.
• Perform daily audits of Rooms, Food & Beverage revenue summaries, telephone revenue, and other revenue-generating departments like Laundry, Fitness Center, and Business Center.
• Ensure Banquet revenue is accurately recorded by cross-checking with function orders.
• Review and verify paid-out and allowance vouchers for accuracy and proper approvals.
• Conduct room rate audits, ensuring accuracy in "regular" and "contractual" rates, and verify room occupancy reports against Housekeeping’s report.
• Review guest ledger balances and investigate any discrepancies.
• Perform audits on guest charges, including complimentary or house use rooms, as well as special room rates.
• Internal Control and Documentation: Check the accuracy of outlet prices in the system and verify the correct setup of Meal Packages in Opera, making adjustments as necessary.
• Audit Food & Beverage checks for voids, cancellations, and any necessary explanations or approvals.
• Verify the General Cashier’s Report, ensuring all cash movements are recorded accurately.
• Monitor the sequential use of pre-numbered forms, such as receipts, F&B checks, and Business Center vouchers, and investigate any discrepancies.
• Review the Night Audit program and monitor its organized execution by the Front Office personnel.
• Maintain organized records of all pertinent income audit documents and reports.
• Surprise Audits and Cash Counts: Carry out surprise audits on Rooms, Fitness Center, and Laundry areas.
• Assist the Assistant Director of Finance in conducting surprise cash counts of Cashier’s floats, other house funds, and foreign currencies (50% of all house funds).
• Monthly Closing: Prepare monthly closing journal entries and schedules related to Rooms and Food & Beverage transactions.
• Verify and reconcile all loyalty program points, submitting them on Relevant Brand intranet in a timely manner.
• Audit Procedures & Training: Supervise and train subordinates in income audit procedures, ensuring proper standards and processes are followed.
• Assist in the training and development of Front Office and Food & Beverage staff on auditing procedures.
• Carry out quarterly, bi-yearly, and yearly inventory audits of operating equipment.
• Training and Human Resources: Assist with the interview process for potential candidates and integrate new employees in collaboration with the HR department.
• Foster a workplace free of discrimination, harassment, and victimization.
• Handle complaints of harassment and discrimination promptly and confidentially.
• Promote a respectful and inclusive environment for all employees, irrespective of cultural backgrounds.
• Address any potential cross-cultural conflicts or misunderstandings with sensitivity and professionalism.
• Guest Service Responsibilities: Recognize VIP guests and apply the relevant policies.
• Ensure guest privacy and the confidentiality of all sensitive information are respected at all times.
• Miscellaneous: Ensure proper use and maintenance of all equipment and property management systems.
• Maintain a high standard of cleanliness and organization in your workspace and all related areas.
• Assist with any additional reasonable duties as required by the business, including redeployment to other departments or areas as needed.
GENERAL DUTIES:
• Health and Safety: Report and rectify any potential or real hazards in the workplace immediately.
• Be familiar with all departmental fire, emergency, and bomb procedures, ensuring they are implemented and rehearsed.
• Enforce hotel safety regulations to safeguard guests and staff, adhering to local laws and statutes.
• Promote safe working practices and use appropriate manual handling techniques to prevent accidents and injuries.
• Confidentiality: Ensure the confidentiality and secure storage of all intellectual property and databases (both electronic and hard copy).
• Adhere to Relevant Brand’s Internet and Email policies.
• Ensure that hotel, customer, and employee information or transactions remain confidential during and after employment with the company.
• Key Knowledge Areas: Hotel fire procedures.
• Hotel security procedures
• Health and safety policies.
• Hotel facilities and services
• Hotel operation and departmental procedures
• Relevant Brand’s service standards and brand philosophy
• Methods of accepted payment and payment systems in the company
• Short and long-term marketing promotions and offers
What we look for
The Income Auditor is vital in maintaining the financial integrity of the hotel and ensuring all revenue is accurately recorded and audited. The Income Auditor should possess an analytical mindset, high attention to detail, and a solid understanding of revenue management and accounting processes.
Required Competencies
• Attention to Detail: A high level of precision when handling revenue and audit tasks.
• Analytical Skills: Ability to perform complex financial analysis and report findings effectively.
• Communication Skills: Clear communication with department heads, the finance team, and external vendors.
• Problem-Solving: Ability to identify discrepancies or irregularities in financial data and take corrective action.
• Organizational Skills: Ability to manage multiple audit tasks and deadlines simultaneously.
• Leadership: Supervisory skills to guide and train subordinates in income auditing tasks and systems.